職 稱
Technical Administrator 技術專案專員
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期限
2022/12/1逾期
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工作時間
全職 彈性上下班(9:00-9:30, 18:00-18:30)
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工作地點
台北市信義區信義路五段150巷2號21樓
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工作內容
Role Mission:
▪ Coordinate technical projects between the technical team and the customers (worldwide issuing banks)
▪ Support customers' inquires during project process by emails, meetings, calls, online portal
▪ Control project progress and follow the defined processes
Responsible for updating/managing project progress in databases/ and online portal
▪ Responsible for daily administrative tasks, such as host customer inquiries, project initiation, customer sample reception, record keeping/storing in test authorities repositories
▪ Escalates customers' complaints and litigations to Regional Delivery Manager and Technical Leader
▪ Actively participates in process improvement by identifying issues, customers' feedback, reporting them and suggest corrective actions
▪ Participates in regular meetings to review the service objectives, issues and action plan progress
▪ Abides by confidentiality, quality and security processes
如欲應徵此職位,請投遞【英文履歷】至此網址
Please submit your application with an English CV to below link:
https://fime.bamboohr.com/careers/82
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福利制度
公司全額補助福利金
尾牙全公司聚餐,摸彩
員工年度健康檢查
年度員工旅遊
年假10日起、一年5天全薪病假
全薪產檢假(up to 7 days)
優於勞基法標準之加班費
節慶禮金(品)
健全的績效獎金制度
年終獎金最高可拿到四個月
國內外專業技能訓練
員工進修補助
員工職涯規劃
員工推薦獎金
員工提案獎勵制度
績優員工有機會轉調至海外分公司
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